News
Nnamdi Azikiwe International earns 2020 award despite COVID-19 challenges

The Nnamdi Azikiwe International Airport, Abuja has earned 2020 Airport Service Quality Award.
In a letter addressed to the Managing Director of Federal Airport Authority of Nigeria dated 15th February, 2020 by the Director General of Airports Council International, (ACI), Mr. Luis Felipe de Oliveira said passengers spoke well of the FAA’s handling of the airport in an excellent manner during the global trying times.
Part of the letter reads:
“I am pleased to advise that Nnamdi Azikiwe International Airport has earned the 2020 Airport Service Quality (ASQ) Award for: Best Airport by Size and Region (5 to 15 million passengers per year in Africa).
“During this most difficult and challenging of years, your customers have spoken and recognized the successful efforts of your team in providing a superior customer experienceunder trying circumstances.
“This year, we have renewed our partnership with global travel technology company Amadeus to deliver the ASQ Awards.
Amadeus supports airports in improving travel experiences for passengers all over the world and our continuing strategic partnership comes at a time when it has never been more important for airports to listen to the voice of
customers.
“We will promote and publicize this recognition to thank you and your team for your excellent performance and to serve as incentive for others to make strides towards
delivering excellent customer experience.
“I encourage you to share the good news with your customers and colleagues.
The press release announcing this year’s winners is embargoed until 1 March at 01:00 EST (06:00 GMT). A winners’ kit is also provided with this letter to help your team communicate your achievement.
“After the embargo is lifted, we encourage you to
broadcast your success far and wide. In due course, we will update you on plans for this year’s Customer Experience Global Summit and the manner in which we will further celebrate the ASQ Awards this year. ”
-
News3 months ago
Breaking: Bello appoints Ohinoyi of Ebira Chairman, Kogi Council of Chiefs
-
News1 month ago
Confusion in ISWAP, B’Haram camp, as top commanders eliminated in military’s fire power [Pictures]
-
News2 months ago
El-Rufai fires Kaduna Road agency MD, Magaji over alledged embezzlement of N3 billion
-
News3 months ago
Amid endless salary cut, Bello takes delivery of Mercedes Benz S class, 2019 model worth N98 million
-
Opinion2 months ago
Attah Igala stool: Alhaji Yahaya Bello must watch his Deputy closely
-
News1 month ago
Israeli’s IDF craziest operation that got the world ‘ever wondered’
-
News2 months ago
Crisis looms as outgoing IGP, Adamu secretly disposes multi-billion naira police officers mess to private developer in Lagos
-
News4 weeks ago
US Senate overwhelmingly votes to make embassy in Jerusalem permanent